Last updated: August 29, 2025
Mementos (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website or services.
1. Information We Collect
Personal information you provide, such as name, email address, and account details.
Content you upload, including photos, videos, stories, or memorial entries.
Technical data such as IP address, browser type, and cookies.
2. How We Use Information
To provide and improve our services.
To display user-submitted memorials and related content.
To send you important updates or notifications.
To maintain the security and integrity of our platform.
3. Sharing of Information
We do not sell your personal data.
We may share data with trusted service providers (such as hosting, storage, or analytics providers) who help us operate the platform.
We may disclose information if required by law or to protect safety and security.
4. Cookies and Tracking
We may use cookies and similar technologies to improve user experience, track usage patterns, and analyze performance.
5. Data Retention and Deletion
We keep personal data and memorial content as long as your account is active. You may request deletion of your account or memorial at any time by contacting us.
6. Security
We take reasonable steps to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
8. Your Rights
You may request access, correction, or deletion of your personal data. Contact us at [email protected].
9. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].